DiscountGlasses.com Reviews

Terrible experience with ordering from these guys and would recommend people shop around.
My first order arrived damaged, they could not sort a return label but they did sent my next order out using express delivery so I could return the first.
HOWEVER!
This next order never arrived they had sent it with RM but its gone walkies, I said to give it another day before sending a replacement but no they decide to not bother sending a replacement then ignore my emails!
I have had to call the bank today to raise a chargeback claim against these to get my money back, this is the only issue when you buy from firms like this you never know how they handle things until its to late.
Personally I don’t understand why they didnt bother sending replacement out because they will have had postage insurance its so disappointing.
I WOULD SERIOUSLY RECOMMEND PEOPLE SHOP ABOUT!
IF YOU HAVE HAD ISSUE LIKE MINE PLEASE CONTACT THE BANK TO GET MINEY BACK IF THEY MESS YOU AROUND!!
You will get your money back and there is a admin charge but they get charged it nit you.

My glasses were late by 2 days, I called customer service. I got connected within 30 seconds of calling. They verified my order information and promptly refunded me the shipping. Very professional, no hassle. Highly recommend. Glasses also shipped immediately on the day that was listed. Delay is due to postal services, not the company itself, so it was very nice of them to refund me my $11.95 expedited shipping fee, even though at this point, the glasses are arriving within the date range that free shipping offered.
5/5 customer service

Best glasses experience that I've ever had at the lowest price ever, I only paid $40 for hello kitty frames with my prescription lenses and free shipping. It took less than 4 days to arrive after ordering and came with a case, cloth, and cleaner, would definitely buy from this site again.

This was my first time purchasing from DiscountGlasses.com. I was excited about the pretty frame I chose and I was also glad that I did not have to spend a huge amount of money as I have done in the past. I have had these glasses for 5 months and all of a sudden out of nowhere they just broke! I am usually careful with my eyeglasses, especially because I normally only have one pair.
DiscountGlasses.com has some beautiful frames and affordable prices, but I am unsure if I would order from here again. A product should not break after only a few short months; I have never had this happen before this soon. I could understand if I had had the glasses for a longer period of time. But no, after only 5 months of use, these glasses should not be broken. I will probably order glasses online from another site next time. DiscountGlasses.com is not a bad company, I just think that they should manufacture eyeglasses that are more sturdy and that can last much longer.

my prescription was WAY OFF!! they convert it over to their format so they came wrong after repeated emails and begging for a response they finally refunded my money i would never consider using them again...